Privacy Policy
This Privacy Policy describes how Franex Global Pvt Ltd collects, uses, and shares information when you use our website and services.
- Eligibility for Refund
- Information We Collect
- Personal Information: When you use our website or services, we may collect personal information such as your name, email address, phone number, and any other information you provide to us voluntarily.
- Payment Information: We may collect payment information when you make a payment for our services. This may include your credit card details, billing address, and other payment-related information.
- Usage Information: We may collect information about how you interact with our website and services, such as your IP address, browser type, operating system, and the pages you visit.
- How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and maintain our services.
- To process payments and fulfill orders.
- To communicate with you, including responding to your inquiries and providing customer support.
- To personalize your experience and improve our website and services.
- To detect, prevent, and address technical issues and security vulnerabilities.
- Information Sharing
We may share your information with third parties for the following purposes:
- With service providers who assist us in providing our services, such as payment processors and email service providers.
- With our business partners and affiliates for marketing and promotional purposes, with your consent.
- With law enforcement authorities, government agencies, or other third parties if required by law or to protect our rights or the rights of others.
- Data Security
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Choices
You may choose not to provide certain information, but this may limit your ability to use certain features of our website and services. You can also opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of the page will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates.
- Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at [email protected] / +94 114 063 330.